At Lafangey, we strive to deliver your orders quickly and safely. Please read our Shipping Policy carefully before placing an order.
By placing an order on https://lafangey.in, you agree to the terms mentioned below.
1. Order Processing
- Orders are processed after successful order confirmation and payment verification.
- Most orders are processed within 1–2 business days.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During sales, festivals, or promotional events, processing times may be slightly longer.
2. Shipping Time
Estimated delivery time depends on your location.
Generally:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Locations: 5–10 business days
These are estimated delivery timelines and may vary depending on the courier partner and other unforeseen circumstances.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- From time to time, Lafangey may offer free shipping on selected products or promotional campaigns.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available).
You can use the tracking details provided by our courier partner to monitor the status of your shipment.
5. Delivery
Orders will be delivered to the shipping address provided during checkout.
Please ensure that your name, mobile number, and address are accurate to avoid delivery delays.
If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.
6. Delays
While we make every effort to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:
- Weather conditions
- Natural disasters
- Public holidays
- Government restrictions
- Transportation disruptions
- Courier partner delays
Lafangey shall not be held responsible for delays caused by such events.
7. Damaged or Missing Packages
If you receive a damaged package or find that any item is missing, please contact us within 48 hours of delivery.
Email: support@lafangey.com
Please include:
- Order Number
- Customer Name
- Registered Mobile Number
- Photos or videos (if applicable)
Our support team will investigate the issue and provide an appropriate resolution.
8. Service Availability
Currently, Lafangey ships across most serviceable locations within India.
We do not currently offer international shipping.
9. Contact Us
If you have any questions regarding this Shipping Policy, please contact us.
Lafangey
Website: https://lafangey.in
Email: support@lafangey.com
Phone: +91 8383008116
